He explains how many businesses try to hide information from their customers rather than being transparent with them on their websites. In this episode of “Making Conversations Count,” Marcus Sheridan discusses how companies can avoid making conversations suck.
Have you ever had a conversation with a company where they just didn’t seem to want to be open and honest with you? Strapped for data? You can hear a lower-bandwidth version of the episode here.) Marcus Sheridan, Making Conversations Count – (April 2022) We don’t ask those things unless we actually want the thing” What could be the drawbacks? What could be the negatives?
“It’s not until we’re really serious about spending our money on something that we start to wonder, all right, how could this go wrong? Big take-away quote from this conversation about how when they ask you answer to ensure a good customer relationship:
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